Client: Breakthrough ACTION | Year: 2019
Context
In the context of addressing priority zoonotic diseases, our team assumed a pivotal role in fostering bi-directional communication between communities and risk communication structures in Mali. Our charge was to foster an environment where stakeholders could collaboratively work towards a shared understanding of community-wide healthcare outcomes.
In the context of addressing priority zoonotic diseases, our team assumed a pivotal role in fostering bi-directional communication between communities and risk communication structures in Mali. Our charge was to foster an environment where stakeholders could collaboratively work towards a shared understanding of community-wide healthcare outcomes.
Goals
Our objectives were resolute—to cultivate engagement, facilitate informed decision-making, and engender shared ownership of health initiatives. By fostering open channels of communication, we aimed to create a platform for meaningful dialogue and collaboration.
Our objectives were resolute—to cultivate engagement, facilitate informed decision-making, and engender shared ownership of health initiatives. By fostering open channels of communication, we aimed to create a platform for meaningful dialogue and collaboration.
Methods
Our strategy was a carefully orchestrated endeavor, systematically designed to drive transformative change. To fortify our team's capabilities, I meticulously organized and led a comprehensive capacity-building workshop on qualitative research methods, arming us with a robust toolkit for the journey ahead.
Our strategy was a carefully orchestrated endeavor, systematically designed to drive transformative change. To fortify our team's capabilities, I meticulously organized and led a comprehensive capacity-building workshop on qualitative research methods, arming us with a robust toolkit for the journey ahead.
Central to our approach was rigorous user research, an integral cornerstone in capturing the diverse tapestry of perspectives. Engaging a heterogeneous array of participants—community members, health care providers, religious leaders, and community influencers—we garnered nuanced insights into the intricate landscape of zoonotic diseases and community health dynamics.
The zenith of our efforts was realized through a collaborative co-design workshop, where stakeholders converged to synthesize insights into actionable interventions. This iterative process, punctuated by methodical testing and refinement, culminated in the creation of a meticulous 3-phase implementation plan—a blueprint for prioritized interventions.
Outcome
The culmination of our work radiated far-reaching impact, resonating well beyond the workshop walls. The interventions we meticulously nurtured instilled a sense of collective enthusiasm and ownership among stakeholders, creating a firm foundation for sustainable healthcare initiatives.
The culmination of our work radiated far-reaching impact, resonating well beyond the workshop walls. The interventions we meticulously nurtured instilled a sense of collective enthusiasm and ownership among stakeholders, creating a firm foundation for sustainable healthcare initiatives.
The insights we meticulously harvested have cast a luminous guiding light for the future, charting a course toward holistic community-wide healthcare outcomes in Mali. As stakeholders embrace and implement these recommendations, the conduits of communication will reverberate with harmonious resonance, leading to a healthcare landscape characterized by inclusivity, collaboration, and shared commitment.
Testimonial
"I had the privilege of managing Ben on various user research and behavioral design projects in Francophone Africa, and I wholeheartedly recommend them for his exceptional skills and dedication. He made Design enjoyable for my teams and clients. Ben consistently demonstrated an impressive understanding of user-centric methodologies and behavioral design principles, which greatly contributed to the success of our projects. His ability to navigate the complexities of the Francophone African market with respect and acknowledgement of his role as a Designer was invaluable. This ensured that our solutions were not only innovative but also culturally relevant and impactful. He approached every task with enthusiasm, creativity, and meticulous attention to detail, producing high-quality work under tight deadlines. His collaborative nature and strong communication skills fostered a positive team dynamic, making them a pleasure to work with."
"I had the privilege of managing Ben on various user research and behavioral design projects in Francophone Africa, and I wholeheartedly recommend them for his exceptional skills and dedication. He made Design enjoyable for my teams and clients. Ben consistently demonstrated an impressive understanding of user-centric methodologies and behavioral design principles, which greatly contributed to the success of our projects. His ability to navigate the complexities of the Francophone African market with respect and acknowledgement of his role as a Designer was invaluable. This ensured that our solutions were not only innovative but also culturally relevant and impactful. He approached every task with enthusiasm, creativity, and meticulous attention to detail, producing high-quality work under tight deadlines. His collaborative nature and strong communication skills fostered a positive team dynamic, making them a pleasure to work with."
- Juanita Rodriguez, Senior Strategic Designer
