Samantha Fenelus, UX Research Manager at Booking.com
"I had the opportunity to manage Ben as he joined our team to complete a particularly challenging project. He continually made sure set reasonable deadlines, and kept the customer at the center of his insights. Outside of his work product Ben’s positive attitude and optimism brought an additional sense of camaraderie not only on my team but with other colleagues."
"I had the opportunity to manage Ben as he joined our team to complete a particularly challenging project. He continually made sure set reasonable deadlines, and kept the customer at the center of his insights. Outside of his work product Ben’s positive attitude and optimism brought an additional sense of camaraderie not only on my team but with other colleagues."
Andreja Stravinskaite, Director of Research at Vinted
"I worked with with Benjamin on Vined Go User Research. Benjamin is a great collaborator, actively listening to stakeholders' needs and remaining flexible when adjustments were required or circumstances were chaning. Despite the project's challenging timeline and scope, Benjamin demonstrated dedication and competence, delivering high-quality results within the specified timeframe. His adept combination of research craftsmanship and amiable personality traits makes collaborating with him both enjoyable and efficient."
Tiphaine Gamba, UX Research Manager at ManoMano
"Benjamin is a talented UX researcher with a strong collaborative spirit and a high level of expertise in design research. He was able to quickly integrate into an international team, adapting to existing ways of working while contributing his expertise in user research. His optimistic and pragmatic personality was appreciated by the whole team. I wholeheartedly recommend him for any design & user research positions. His adaptive mindset and large spectrum skills quickly made him a sought-after collaborator."
"Benjamin is a talented UX researcher with a strong collaborative spirit and a high level of expertise in design research. He was able to quickly integrate into an international team, adapting to existing ways of working while contributing his expertise in user research. His optimistic and pragmatic personality was appreciated by the whole team. I wholeheartedly recommend him for any design & user research positions. His adaptive mindset and large spectrum skills quickly made him a sought-after collaborator."
Andrea Lewis, Director of UX at GoodHabitz
"Ben is one of my go-to people when it comes to UX Research work because he always aims to solve the real problem. He brings a fresh perspective to our projects by incorporating social science frameworks into his methodologies, which impresses me because his insights are always unique and I've learned new things working with him. I think his ability to communicate complexity sets him apart in a world where user research findings can become stale and mundane. He is a great collaborator and dives right into working with my core team. He actively seeks feedback and goes the extra mile to ensure project success. With a solid foundation in research methods and the ability to bridge language barriers (for one project he helped us to get closer to a French speaking user group), Ben has allowed us to tap into diverse perspectives. As a freelancer lending a hand, he has a warm team spirit and is a valuable asset to any group of researchers. I've requested his help specifically in the past and hope to see him again on future projects."
"Ben is one of my go-to people when it comes to UX Research work because he always aims to solve the real problem. He brings a fresh perspective to our projects by incorporating social science frameworks into his methodologies, which impresses me because his insights are always unique and I've learned new things working with him. I think his ability to communicate complexity sets him apart in a world where user research findings can become stale and mundane. He is a great collaborator and dives right into working with my core team. He actively seeks feedback and goes the extra mile to ensure project success. With a solid foundation in research methods and the ability to bridge language barriers (for one project he helped us to get closer to a French speaking user group), Ben has allowed us to tap into diverse perspectives. As a freelancer lending a hand, he has a warm team spirit and is a valuable asset to any group of researchers. I've requested his help specifically in the past and hope to see him again on future projects."
Paul Buquoy, Senior Lead UX Manager at ManoMano
"I had the pleasure of working with Benjamin on a large-scale UX study, and his work was exemplary. He demonstrated great responsiveness, a keen sense of analysis and a real attention to detail, providing us with clear, actionable insights. His rigorous approach and ability to synthesize complex information were invaluable in guiding our decisions."
"I had the pleasure of working with Benjamin on a large-scale UX study, and his work was exemplary. He demonstrated great responsiveness, a keen sense of analysis and a real attention to detail, providing us with clear, actionable insights. His rigorous approach and ability to synthesize complex information were invaluable in guiding our decisions."
Madalina Covaciu, eCommerce and Consumer Technology Head at Adidas
"Ben was a valuable member of our team in 2023, supporting my team as an external user researcher. He brought deep consumer insights expertise and hit the ground running from day one, consistently showcasing the ability to integrate seamlessly in a complex, global organization and contribute effectively. Ben has a unique ability to work autonomously and deliver results fast, while consistently meeting deadlines and exceeding expectations. Ben led user testing across multiple countries, user platforms and insights areas while showcasing analytical thinking and delivering engaging presentations for inside audiences.
Furthermore, he displayed remarkable adaptability and a proactive approach to problem-solving. Ben was always willing to take on new challenges and find innovative solutions to complex problems, bringing a positive attitude and ability to think outside the box were instrumental in overcoming obstacles and achieving project goals. Overall, I am truly grateful for Ben’s contribution to the 4BN euro e-commerce business I lead. He was an invaluable asset to our team and I have no doubt he will bring the same level of dedication, professionalism, and expertise to any future role he undertakes. I wholeheartedly recommend him for any user research positions and am confident in his ability to excel in any environment."
"Ben was a valuable member of our team in 2023, supporting my team as an external user researcher. He brought deep consumer insights expertise and hit the ground running from day one, consistently showcasing the ability to integrate seamlessly in a complex, global organization and contribute effectively. Ben has a unique ability to work autonomously and deliver results fast, while consistently meeting deadlines and exceeding expectations. Ben led user testing across multiple countries, user platforms and insights areas while showcasing analytical thinking and delivering engaging presentations for inside audiences.
Furthermore, he displayed remarkable adaptability and a proactive approach to problem-solving. Ben was always willing to take on new challenges and find innovative solutions to complex problems, bringing a positive attitude and ability to think outside the box were instrumental in overcoming obstacles and achieving project goals. Overall, I am truly grateful for Ben’s contribution to the 4BN euro e-commerce business I lead. He was an invaluable asset to our team and I have no doubt he will bring the same level of dedication, professionalism, and expertise to any future role he undertakes. I wholeheartedly recommend him for any user research positions and am confident in his ability to excel in any environment."
Felicity Pocklington, Managing Director at Common Thread
"I worked with Ben between April - July 2023 on a capacity building work stream for the Kenya MOH. Ben provided great ideas on facilitation support, and has a natural knack for structured thinking and organisation. Beyond this, he always brought a warm, kind and fun presence to calls. I really appreciated his ability to just get stuck in and support where he could. He is a hard worker - and a fun one! I can't wait to see what the future has in store for you :-)"
"I worked with Ben between April - July 2023 on a capacity building work stream for the Kenya MOH. Ben provided great ideas on facilitation support, and has a natural knack for structured thinking and organisation. Beyond this, he always brought a warm, kind and fun presence to calls. I really appreciated his ability to just get stuck in and support where he could. He is a hard worker - and a fun one! I can't wait to see what the future has in store for you :-)"